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Frequently Asked Questions


How can I access Health Library resources/services from home?

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There are two ways to connect with the Library from home depending on your computer equipment. You need to be attached to the HC/PHAC network to view our website and access the majority of our resources.

  1. If you have a work-provided laptop or computer.
    1. Contact the IT helpdesk to set up a VPN connection; you need to be connected with our generic IP address.
  2. If you are connecting with your own computer.
    1. Sign into Web Office using your Novel login credentials.

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